Digital communication is evolving rapidly, reshaping how we interact professionally. From emails to instant messaging, each platform demands a unique approach. Mastering these skills is crucial for effective leadership and career success.
Ethics and safety in digital communication are paramount in our interconnected world. Understanding privacy concerns, avoiding common pitfalls, and practicing responsible online behavior are essential. These skills protect both personal and professional interests in the digital landscape.
Digital Communication Fundamentals
Professionalism in digital communication
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Unit 45: Business Etiquette – Communication Skills View original
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Chapter 14: Professionalism, Etiquette, and Ethical Behaviour – Fundamentals of Business ... View original
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Unit 45: Business Etiquette – Communication Skills View original
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Top images from around the web for Professionalism in digital communication
Unit 45: Business Etiquette – Communication Skills View original
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Expectations - MDL4000 - Media and Digital Literacy View original
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Chapter 14: Professionalism, Etiquette, and Ethical Behaviour – Fundamentals of Business ... View original
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Unit 45: Business Etiquette – Communication Skills View original
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Expectations - MDL4000 - Media and Digital Literacy View original
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Use and tone avoiding slang, jargon, or offensive terms while maintaining polite and courteous demeanor
Practice proper grammar and punctuation enhancing clarity and professionalism (capitalize proper nouns, use commas correctly)
Respond promptly to messages and emails demonstrating respect for others' time (within 24-48 hours)
Use professional salutations and closings tailored to recipient and context (Dear Dr. Smith, Best regards)
Proofread before sending to catch errors and ensure message coherence
Consider cultural differences in communication styles adapting to diverse audiences (direct vs indirect communication)
Use appropriate formatting for different platforms:
Email: Clear subject lines, concise paragraphs, professional signature
Instant messaging: Brief, to-the-point messages, use of appropriate emojis
Respect others' time and attention by being concise and relevant
Adapting style for digital platforms
Identify characteristics of various digital platforms: