Control means having power or authority over something or someone. In relation to bureaucracies, it refers to how much influence or command a person or entity has in directing their actions or decisions.
Related terms
Influence: This term refers to having an effect on someone's opinions, behaviors, or actions.
Supervise: To supervise means to oversee others' work and ensure that tasks are being completed correctly.
Direct: Directing involves giving specific instructions or guidance on how something should be done.