Management of Human Resources

🗄️Management of Human Resources Unit 9 – Workplace Safety and Health

Workplace safety and health are crucial aspects of human resource management. This unit covers key concepts, legal frameworks, and common hazards that HR professionals must understand to protect employees. It also delves into risk assessment, safety policies, and the importance of employee training. Promoting a strong safety culture is essential for preventing incidents and fostering a healthy work environment. The unit explores strategies for incident reporting, investigation, and continuous improvement, emphasizing the role of leadership and employee involvement in maintaining workplace safety.

Key Concepts and Definitions

  • Occupational health and safety (OHS) focuses on protecting the safety, health, and welfare of workers in the workplace
  • Hazard refers to any source of potential damage, harm, or adverse health effects on something or someone
    • Includes physical hazards (noise, heat, radiation), chemical hazards (toxic substances, fumes), biological hazards (viruses, bacteria), and ergonomic hazards (repetitive motions, awkward postures)
  • Risk is the likelihood that a person may be harmed or suffer adverse health effects if exposed to a hazard
  • Safety culture encompasses the shared values, beliefs, and practices that prioritize and support safety within an organization
  • Incident is an unplanned event that results in, or has the potential to result in, injury, ill health, damage, or loss
  • Near miss is an unplanned event that did not result in injury, illness, or damage but had the potential to do so
  • Hierarchy of controls is a system used to minimize or eliminate exposure to hazards, prioritizing elimination, substitution, engineering controls, administrative controls, and personal protective equipment (PPE)
  • Occupational Safety and Health Act (OSH Act) of 1970 established the Occupational Safety and Health Administration (OSHA) to ensure safe and healthful working conditions
  • OSHA sets and enforces standards, provides training, outreach, education, and compliance assistance
  • Employers must comply with OSHA standards, provide a workplace free from recognized hazards, and keep records of work-related injuries and illnesses
  • Workers have the right to safe working conditions, to receive information and training, and to file complaints with OSHA
  • State-specific regulations may supplement or supersede federal OSHA standards, offering more stringent or industry-specific requirements
  • Other agencies, such as the Environmental Protection Agency (EPA) and the Department of Transportation (DOT), also regulate aspects of workplace safety
  • International Labor Organization (ILO) sets global standards and guidelines for occupational safety and health

Common Workplace Hazards

  • Physical hazards include noise, vibration, extreme temperatures, radiation, and poor lighting
    • Noise-induced hearing loss is a common consequence of prolonged exposure to loud noise
  • Chemical hazards involve exposure to toxic substances, such as solvents, acids, pesticides, and heavy metals
    • Inhalation, ingestion, or skin contact can lead to acute or chronic health effects
  • Biological hazards include viruses, bacteria, fungi, and other organisms that can cause infectious diseases
    • Healthcare workers, laboratory personnel, and those handling animals are at higher risk
  • Ergonomic hazards result from poorly designed workstations, repetitive motions, and awkward postures
    • Musculoskeletal disorders, such as carpal tunnel syndrome and back injuries, are common outcomes
  • Psychosocial hazards include stress, bullying, harassment, and violence in the workplace
    • These can lead to mental health issues, reduced productivity, and increased absenteeism
  • Electrical hazards arise from improper wiring, damaged equipment, and inadequate grounding
  • Fire and explosion hazards are associated with flammable materials, combustible dust, and gas leaks

Risk Assessment and Management

  • Risk assessment is the process of identifying hazards, evaluating the likelihood and severity of harm, and determining appropriate control measures
  • Involves hazard identification, risk analysis, and risk evaluation
  • Hierarchy of controls prioritizes risk management strategies:
    1. Elimination: Physically remove the hazard
    2. Substitution: Replace the hazard with a less hazardous alternative
    3. Engineering controls: Isolate people from the hazard or implement design changes
    4. Administrative controls: Change work practices, policies, or procedures to reduce exposure
    5. Personal protective equipment (PPE): Protect workers with gear such as hard hats, gloves, and respirators
  • Job hazard analysis (JHA) is a technique that focuses on job tasks to identify hazards before they occur
  • Regular inspections and audits help monitor the effectiveness of risk management strategies
  • Continuous improvement and updating of risk assessments are essential as work environments and processes change

Safety Policies and Procedures

  • Written safety policies demonstrate an organization's commitment to safety and provide a framework for action
  • Policies should clearly state the responsibilities of employers, supervisors, and employees in maintaining a safe workplace
  • Standard operating procedures (SOPs) provide step-by-step instructions for safely performing specific tasks
    • Include necessary precautions, PPE requirements, and emergency response procedures
  • Lockout/tagout (LOTO) procedures prevent the unexpected startup of machinery during maintenance and repair
  • Confined space entry procedures outline the necessary precautions and permits required for working in confined spaces
  • Emergency action plans detail the procedures for responding to fires, chemical spills, natural disasters, and other emergencies
  • Regular review and updating of policies and procedures are necessary to ensure they remain relevant and effective

Employee Training and Education

  • Effective training equips workers with the knowledge and skills to identify hazards, follow safe work practices, and respond to emergencies
  • New employee orientation should include a comprehensive overview of the organization's safety policies and procedures
  • Job-specific training focuses on the hazards and safe work practices associated with particular tasks or equipment
  • Refresher training helps reinforce safety knowledge and keeps workers updated on changes in policies or procedures
  • Toolbox talks are brief, informal safety meetings that focus on specific topics relevant to the current work environment
  • Training should be engaging, interactive, and tailored to the needs and learning styles of the audience
  • Competency assessments and certifications ensure that workers have the necessary skills and knowledge to perform their tasks safely
  • Documentation of training, including attendance records and training materials, is essential for compliance and continuous improvement

Incident Reporting and Investigation

  • Incident reporting systems encourage workers to report injuries, illnesses, near misses, and hazardous conditions
    • Can be anonymous or confidential to encourage reporting without fear of retaliation
  • Prompt reporting allows for timely investigation and implementation of corrective actions
  • Incident investigations aim to identify the root causes of incidents and prevent their recurrence
    • Use techniques such as root cause analysis, fault tree analysis, and the 5 Whys
  • Investigation teams should include representatives from management, safety professionals, and affected workers
  • Corrective actions may involve changes to equipment, processes, training, or policies
  • Sharing the findings and lessons learned from incident investigations promotes organizational learning and continuous improvement
  • Tracking and analyzing incident data helps identify trends and prioritize safety interventions

Promoting a Safety Culture

  • Safety culture refers to the shared values, beliefs, and practices that prioritize and support safety within an organization
  • Leadership commitment is essential, with senior management actively promoting and modeling safe behaviors
  • Employee involvement and empowerment encourage workers to take ownership of safety and participate in decision-making
    • Safety committees, suggestion programs, and peer observations are examples of employee engagement initiatives
  • Positive reinforcement, such as recognition and rewards, encourages safe behaviors and reinforces the importance of safety
  • Open communication and feedback loops ensure that safety concerns are heard and addressed promptly
  • Integration of safety into all aspects of the organization, from hiring and performance evaluations to procurement and project planning
  • Continuous improvement through regular audits, benchmarking, and adoption of best practices
  • Celebrating safety successes and milestones helps maintain momentum and foster a sense of pride in the organization's safety achievements


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© 2024 Fiveable Inc. All rights reserved.
AP® and SAT® are trademarks registered by the College Board, which is not affiliated with, and does not endorse this website.