2.4 Intentional Infliction of Emotional Distress (IIED)
2 min read•july 23, 2024
() is a tort that allows recovery for caused by extreme, outrageous conduct. It requires the defendant's actions to go beyond mere insults, with or to cause severe distress.
To prove IIED, the conduct must be so outrageous it exceeds all bounds of decency. Factors like , taking advantage of vulnerable people, or repeated incidents are considered. The emotional distress must be severe, beyond what a reasonable person could endure.
Intentional Infliction of Emotional Distress (IIED)
Elements of IIED tort
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Allows recovery for severe emotional distress caused by another's
Defendant's conduct was extreme and outrageous beyond all possible bounds of decency
Defendant acted with intent or recklessness to cause severe emotional distress
Defendant's conduct caused the plaintiff to suffer severe emotional distress
Not limited to physical injuries or threats of physical harm (verbal abuse, harassment)
Recognized as an in most jurisdictions separate from other torts (assault, battery)
Extreme and outrageous conduct requirement
Conduct must go beyond mere insults, indignities, or annoyances that are part of everyday life
So outrageous in character and extreme in degree as to exceed all bounds of decency tolerated by society
in determining if conduct is extreme and outrageous:
Abuse of a position of power or authority over the plaintiff (employer-employee, landlord-tenant)
Taking advantage of a particularly (elderly, disabled, children)
Repeated or prolonged nature of the conduct rather than a single incident
Offensive or insulting language alone is not sufficient without more aggravating factors
Severity of emotional distress
Plaintiff must suffer severe emotional distress beyond what a reasonable person could be expected to endure
Factors considered in determining severity of emotional distress:
Intensity and duration of the distress (debilitating, )
of the distress that required medical treatment or inability to work
Whether a reasonable person would have suffered severe distress under the same circumstances
Trivial or temporary emotional distress (annoyance, embarrassment) is not sufficient for an IIED claim
Intent in IIED cases
Defendant must have acted with intent or recklessness, more culpable than mere negligence
Intent requires that the defendant either:
Desired to inflict severe emotional distress on the plaintiff, or
Knew with substantial certainty that severe distress would result from their conduct
Recklessness requires the defendant acted with deliberate disregard for the high probability of causing distress
may apply, where intent to cause distress to one person transfers to another who suffers
to cause distress is not required if defendant knew it was substantially certain to occur